Burrow Outpatient Clinic:
Medical Boarding for Small Pets
in Long Beach

Bunnies shouldn’t have to recover in a kennel.

When your small pet needs post-surgical care, medication management, or recovery support after a veterinary procedure, The Bun Chia Burrow offers a peaceful, comfortable alternative to traditional kennel boarding. Our medical boarding service—The Burrow Outpatient Clinic—provides 24/7 supervised care in spacious, stress-free environments designed specifically for healing.

Whether your rabbit is recovering from a spay/neuter, your guinea pig needs wound care monitoring, or your chinchilla requires medication administration, we work closely with your veterinary team to ensure seamless post-operative care. With experience in critical care, medication administration (oral and subcutaneous), and emergency stabilization, we provide the attentive medical support your pet needs during their most vulnerable time.

Priority is given to veterinary clinic/hospital referrals. We accept direct bookings based on availability.

Available at our Montair location (90808), we offer spacious recovery suites with 24/7 camera access, daily video updates, complimentary transport within 35 miles, with personalized care plans tailored to your pet's medical needs.

Serving Long Beach, Los Angeles, Orange County & surrounding areas.

Book the Outpatient Clinic →

Medical Boarding Tiers

  • Tier 1: Standard Medical Recovery


    Includes

    • 24/7 staff onsite + pet insurance
    • Unlimited camera access (Blink)
    • Complimentary transport (pickup OR drop-off within 35 miles)
    • Organic vegetables + premium pellets (your brand)
    • Treat testing 2x daily
    • Unlimited hay access (Timothy, oat, orchard, mixed)
    • Welcome basket of toys + chews
    • 15 Min social playtime daily
    • 2x Daily update, with unlimited photos
    • 2x Daily cleaning
    • 2x Daily medication administration
    • Following veterinary care plan exactly
    • Immediate vet coordination if complications arise

    Best for: Routine procedures like spay/neuter, dental work, or minor surgeries requiring basic post-op monitoring.

  • Tier 2: Enhanced Medical Recovery


    Includes
    Everything in Tier 1, plus:

    • 4x Daily medication administration (oral/subcutaneous, up to 4 medications)
    • 4x Daily updates
    • Critical care feeding (up to 4 feedings, every 6 hours)

    Best for: Complex surgeries or pets requiring frequent monitoring during recovery.

  • Tier 3: Premium Medical Recovery


    Includes
    Everything in Tier 1 + 2, plus:

    • 8x Daily medication administration (oral/subcutaneous, up to 4 medications)
    • 8x Daily updates
    • Critical care feeding (up to 6 feedings, every 4 hours)

    Best for: Major surgeries, critical care patients, or complex medical needs requiring intensive monitoring.

Why choose Bun Chia Burrow?

24/7 Live Camera Access Watch your recovering pet anytime through the Blink app

Spacious Recovery Suites 25+ sq ft starting size, 5x larger than traditional kennel boarding

Veterinary Partnerships Priority referrals from LA/OC exotic veterinary clinics who trust our post-operative care

Medical Training Experienced in medication administration (oral and subcutaneous), critical care feeding, wound care, and emergency stabilization

All-Inclusive Medical Care Species-appropriate diet, critical care food, medication supplies, comfortable bedding, enrichment—we provide everything

Safety First

  • RHDV-2 vaccination required for rabbits

  • Health verification for all pets

  • 24/7 onsite staff supervision

  • Pet insurance included

  • Immediate emergency protocols

Experienced Team 6+ years small pet care, volunteers with LA/OC rescues, relationships with exotic vets within 30 miles

Complimentary Transport Free pickup or drop-off within 35 miles (all medical boarding tiers)

Companion Recovery Welcome Bonded pairs can heal together, reducing stress and promoting comfort

Species-Specific Expertise Customized recovery care for rabbits, guinea pigs, chinchillas, hamsters, and rats

choose the perfect recovery suite
for your pets.

Three rabbits, two white and one black, resting on towels inside a hospital kennel with an infusion pump in the background.
A black rabbit lying down on a yellow towel with its legs stretched out, resting inside an oxygen tank, with hay scattered nearby.
Three rabbits resting inside a hospital enclosure with an infusion pump and hay.

Outpatient Clinic Frequently Asked Questions

Booking + Check-In

How do I book medical boarding?

For veterinary referrals: Have your vet contact us at (714) 485-8383.

For direct bookings: Submit our client intake form and text (714) 485-8383. We respond within 48 hours.

Can I book same-day?

Same-day check-in is available only for established clients. New clients must book in advance. Emergency situations: text (714) 485-8383.

What are check-in/check-out times?

  • Check-in: Flexible timing for medical situations (anytime by appointment)

  • Check-out: 7AM-12PM on end date

  • Special accommodations available upon request

How long are typical stays?

  • Post-spay/neuter: 1-7 days

  • Dental procedures: 2-5 days

  • Complex surgeries: 7-14 days

  • Extended recovery: 2-4 weeks

Extensions available if needed. Weekly and monthly discounts apply.

Pricing + Payment

What payment methods do you accept?

Prefer: Cash, Check, Venmo, Zelle
Accept: Credit card (3.5% service fee applies)

When is payment due?

At service completion, unless payment plan arranged in advance.

What about deposits?

$115 (one night Tier 1) due at booking. Payment plans available.

What's your cancellation policy?

Please review our cancellation policy before booking.

How are emergency stays billed?

Emergency stays billed as rolling reservations (tier 1, 2, or 3). Weekly and monthly discounts apply. We work with you on flexible billing.

Communication + Monitoring

Can I watch my pet during recovery?

Of course! All medical boarding guests get 24/7 live camera access. We send minimum one daily update but can send more upon request. Video calls available at no cost.

Can bonded companions stay together?

Yes! Bonded pairs recover better together. All tiers accommodate bonded companions.

Are medical guests in a separate area?

Yes. Medical guests are housed separately in quiet recovery areas.

Health + Safety

Are vaccinations required?

Yes. All rabbits must be RHDV-2 vaccinated (or submit veterinarian exemption note). We verify vaccination status for every reservation.

Guinea pigs, chinchillas, rats, and hamsters need a veterinarian's note confirming good health.

Is pet insurance required?

No. All medical boarding includes basic pet insurance through Pet Sitter's Associates.

What happens in a medical emergency?

  • Immediate triage with first aid kit

  • Contact you immediately

  • Seek medical care without delay

  • Transport to your primary vet during business hours

  • Transport to emergency clinic after hours if needed

Note: You will be required to reimburse all medical expenses. We prioritize your pet's health over payment.

Transport + Logistics

Is complimentary transport included?

Yes! All tiers include one complimentary transportation service (pickup OR drop-off) within 35 miles.

What to expect: text one hour before arrival, white glove service, temperature-controlled vehicle, arrival photo update.

Do I need to bring my pet's carrier?

Yes. We keep carriers for emergency transport if urgent vet care is needed.

What should I pack?

No! We provide everything: premium pellets, species-appropriate diet, critical care food, medication supplies, bedding, enrichment.

For comfort, you can pack: favorite stuffed animal, hidey hole, chew toys, puzzles, or an item that smells like you.

Additional Services

Can I add grooming during medical boarding?

No. We don't provide additional services during recovery to avoid stress or interference with healing. Grooming can be scheduled after full recovery.