Burrow Consultation:
Small Pet Guidance

They say it takes a village to raise a human baby, but you'll have the Burrow* instead.

Whether you're a first-time rabbit owner navigating bunny basics or an experienced pet parent facing behavioral challenges, consider us your personalized Google search. The Bun Chia Burrow offers personalized consultation services tailored to your small pet's unique needs. We sift through the information and apply it to your unique concerns, while physically or virtually guiding you through different strategies and approaches. With 6+ years of hands-on rabbit care experience and ongoing work with LA/OC rescues, we provide practical, science-backed guidance you can trust.

We offer virtual consultations worldwide (scheduled in 30-minute increments) via Google Meets, and on-site/in-home consultations (scheduled in 1-hour increments) for local clients within 35 miles of Long Beach, CA (90808).

Appointments are scheduled in advance. For in-person consultations, we operate within a 35-mile radius of the 90808 zip code. Please email us if you are out of range so we may recommend an alternative service provider or make case-by-case accommodations.

Book Your Consultation →

Sample Topics for Rabbits, Guinea Pigs, Chinchillas and more

  • Appropriate Care + Housing (First-Time Owners)

    Complimentary 45-minute appointment for new pet owners

    Starting your journey with a new rabbit, guinea pig, chinchilla, hamster, or rat? We'll guide you through everything from proper housing setup to daily care routines, diet recommendations, and what to expect in the first few weeks.

  • Bonding Strategies & Techniques

    Introducing two or more rabbits? We specialize in bonding protocols, from speed dating to gradual introductions. We'll assess your pets' personalities and create a customized bonding plan that prioritizes safety and success.

    **Need more assistance? Schedule a consultation for our retreat instead!

  • Behavioral Concerns

    Address issues like aggression, destructive chewing, litter box problems, anxiety, territorial behavior, or socialization challenges. We'll help you understand the root cause and implement positive training techniques.

  • Special Needs Care

    Caring for a tripod, disabled, or elderly pet? We provide guidance on adapted housing, mobility support, assisted feeding, butt baths, bunny physical therapy, and quality-of-life considerations.

  • Grooming Techniques

    Learn how to safely trim nails, clean scent glands, brush during molting season, and perform routine health checks at home. Hands-on instruction available for in-person consultations.

  • Environmental Enrichment

    Design a stimulating, safe environment for your small pet with appropriate toys, hiding spots, foraging opportunities, and mental stimulation activities tailored to their species.

  • Nutrition & Diet Optimization

    Get personalized feeding plan recommendations, learn about species-appropriate diets, understand portion control, and discover healthy treat options for your pet's life stage and health status.

Consultation Services

  • Virtual Consultation

    Available Worldwide via Google Meets

    Scheduled in 30-minute session
    Google Meets platform (no app required)
    Meeting link sent 10 minutes before scheduled call
    Screen sharing available for visual demonstrations
    Follow-up resources provided via email
    One-two topics focus per session
    Recordable session (with advance notice)

    First-time client special: Complimentary 30-minute virtual consultation

    Best for: Pet parents anywhere in the world seeking expert guidance, quick behavioral questions, diet consultations, or follow-up support.

  • In-Person Consultation

    Available within 35 miles of Long Beach, CA (90808)

    Scheduled as 1-hour sessions
    Photo/video documentation if needed
    In-home or on-site at our facility (your choice)
    Hands-on demonstrations (nail trimming, grooming, handling techniques)
    Personalized habitat assessment
    Direct interaction with your pet/s
    Multiple topic coverage in one session
    Written care plan provided after consultation
    Photo/video documentation if needed

    Best for: Southern Californian pet parents who want personalized, hands-on guidance, need habitat setup assistance, or prefer in-person demonstrations and immediate feedback.

  • Emergency Consultation

    Available for Established Clients

    Available 24/7 for current boarding/bonding/grooming/consultation clients
    15-30 minute rapid response
    Phone, video, or text support
    Emergency stabilization guidance
    Vet referral coordination
    Optional vet visit accompaniment (within 35 miles)

    Best for: Urgent situations requiring immediate expert guidance when your veterinarian is unavailable.

Why choose
Bun Chia Burrow?

Behavioral Research Background
10+ years managing and conducting clinical research with biology degree from UC Irvine. Our guidance is backed by peer-reviewed science, not just anecdotes.

Personalized Problem-Solving
Consider us your personalized Google search. We sift through information and apply it to your specific concerns with customized strategies.

Real-World Experience
We've successfully cared for our own three rescue rabbits (Marshmallow, Macaron, Chocolatte) and foster rabbits through LA/OC rescues.

Complimentary First Consultation
First-time rabbit parents get free 45-minute housing consultation. All other first-time clients get free 30-minute consultation.

Worldwide Availability
Virtual consultations available globally via Google Meets. No travel required.

Local In-Home Service
Within 35 miles of Long Beach, we come to you for hands-on guidance in your own space.

Retreat Credit Available
Virtual consultation fees can be credited toward Bonding Retreat bookings (up to $100).

Emergency Support
Trained in emergency stabilization and medication administration when veterinary care isn't immediately available.

Advocacy Assistance
We can accompany you to vet appointments to help advocate for your pet's needs.

let us know how we can help.

Consultation
Frequently Asked Questions

Booking + Scheduling

How do I book a consultation?

Submit a request above, or contact us via call, text, or email. We respond within 48 hours.

Are any consultations free?

Yes! First-time rabbit parents receive a complimentary 45-minute "Rabbit Care 101 + Appropriate Housing" consultation.

All other first-time clients receive a complimentary 30-minute virtual consultation on any topic.

How do virtual consultations work?

We use Google Meets (no app required). We send the invitation 10 minutes before your scheduled call to ensure it's at the top of your inbox.

What's your availability?

Contact us for current availability. We schedule consultations in advance.

Consultation Topics

What can I ask about during a consultation?

Anything related to small pet care! Common topics include:

  • Housing and setup for new pets

  • Litter training problems

  • Behavioral issues (aggression, fear, destructive habits)

  • Bonding strategies

  • Diet and nutrition questions

  • Grooming techniques

  • Emergency care

  • Special needs and disability care

  • End-of-life planning

Can you help with emergency situations?

We're trained in emergency stabilization and medication administration. When your vet isn't available, we can help stabilize your pet until veterinary care is accessible. We can also accompany you to vet appointments for advocacy support.

Do you offer consultations for animals other than rabbits?

Yes! We offer consultations for guinea pigs, chinchillas, hamsters, and rats. Just ask!

Pricing + Credits

How much do consultations cost?

  • First-time rabbit parents: FREE 45-minute housing consultation

  • First-time clients (other topics): FREE 30-minute virtual consultation

  • Returning clients: Contact us for pricing

Can consultation fees be credited toward other services?

Yes! Up to 2 virtual consultations ($100 value) can be credited toward a Bonding Retreat booking.

What payment methods do you accept?

Prefer: Cash, Check, Venmo, Zelle
Accept: Credit card (3.5% service fee applies)

Service Details

How long are consultations?

  • Virtual consultations: 30-60 minutes

  • In-home consultations: 1 hour

  • Complimentary housing consultation: 45 minutes

What's included in an in-home consultation?

  • Physical assessment of your pet and environment

  • Hands-on demonstrations

  • Personalized care plan

  • Home setup optimization

  • All topics covered in virtual consultations

Do I need to prepare anything before my consultation?

Having your pet's history, current routine, and specific questions ready helps us maximize your consultation time. We'll provide a preparation checklist when you book.